Important Information for Primary Care and Community Providers related to the impact of Connect Care: Connect Care Identifiers

Connect Care will launch Wave 3 at select sites in the Calgary and North Zones on February 27, 2021. All community providers in Alberta need to take action so that laboratory, diagnostic imaging, and other investigation results and reports are delivered to your office. As soon as you receive notification from Alberta Health Services (AHS), you need to: 

  • Use Connect Care identifiers on requisitions
  • Use updated requisitions to order laboratory tests and diagnostic imaging

If your practice uses eDelivery for electronic delivery of results to your EMR, please confirm with you EMR vendor that your new identifiers have been uploaded to your EMR. If you do not use eDelivery, new Connect Care identifiers are being distributed by mail to your clinic before the Wave 3 launch. These identifiers must be placed on updated lab and diagnostic imaging requisitions so that results are successfully routed to community practices.

Community healthcare providers continue to use their existing Electronic Medical Records (EMRs) and other processes to manage patient information that is not part of the AHS record of care.  Community practitioners are a huge part of any person’s care team -- thank you for learning about Connect Care and supporting patient care across Alberta.

For more information: 

Contact Connect Care: ccproviderbridge@ahs.ca  

Update your provider information with AHS: AHS.Provider_Requests@ahs.ca